Delivery and Returns

Delivery and Returns Policy

Delivery

We use several different delivery methods depending upon the product bought. Unless otherwise stated our products have free shipping. Our standard haulier uses a maximum of 5 working days delivery window, although it is generally 2 to 3 days.

Some of our products are stock items and can be despatched straight away. Other items are built to order with a 4 week lead time.

Returns

We are happy to receive back any items which are deemed unsuitable by the customer. The intention to return product must be advised within 7 working days of receipt.

Returns are subject to the following conditions:

  • Upon return, goods will be examined and if applicable, a refund or credit note will be issued less the return carriage cost.
  • The product to be unused, as new and in saleable condition.
  • Should the goods be unfit for resale, no refund will be given.
  • Goods will not be accepted back without prior notice.

Any Questions?

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